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"Smartphones Distracting, even for doctors, says new study" - Global News

"Smartphones create disruptions in medicine" - CBC news









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The Centre for Innovation in Complex Care (CICC) is dedicated to studying how to improve the entire process of care for patients with multiple problems. Its purpose is to engage our patients and clinicians to identify problems with current healthcare practices and develop solutions for addressing them. Innovative research and evaluation in a real clinical environment will allow our clinicians to utilize the latest technology to improve patient care. Key linkages with groups such as the Ministry of Health and the SIMS Partnership will ensure patients from across the city and the province will benefit from the innovative research conducted through the CICC.


BlackBerry Program

The use of BlackBerrys at the University Health Network (UHN) for administrative functions had been in place for several years. With the necessary infrastructure in place, the opportunity to pilot the use of these devices for clinical communication existed. Collaborating on work to deliver critical alerts by email and accessing evidence-based decisions support from the intranet, a pilot to demonstrate the impact of using BlackBerry devices to coordinate patient care ensued.

Learn more about the BlackBerry Program

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Upcoming Events

CICC Operational Rounds Weekly, Tuesdays 12-1pm

CICC Innovation Rounds Monthly, Thursdays 12-1pm

Thursday, Sept. 18, 2014, 12-1pm, "Draping patients: What to do, How to teach" presented by Lora Appel, Dr. Jean Hudson, and Daniel Abrams

RN Excellence in Oncology series
Webinar series

Tuesday, October 14, 2014, 8:00-9:00am, "Fertility Preservation For Young Adults With Cancer" presented by Eileen McMahon, RN(EC), BScN, MN, PNC(C), facilitated by Katherine Trip, MN, NP, and moderated by Roxanne MacAskill, BSc, RN, BScN, MN, MHSc

Monthly, Thursdays 5-6pm

Techna Symposium 2014
Robotics for Healthcare
October 31, 8am-4:30pm

Compassionate clinical practice: An exploration with health care providers
On-going research study beginning in June, 2014

Contact us for more information about our upcoming events or view our event calendar


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Bringing Value-Based Care to Atrial Fibrillation 

Watch Dante Morra's presentation at the Heart and Stroke Foundation of Ontario's 2010 Stroke Collaborative.

Learn more about how the CICC is using value-based care to redesign the system of care for atrial fibrillation

A Virtual Ward to Prevent Readmissions after Hospital Discharge

Watch Irfan Dhalla's presentation at the 2011 General Internal Medicine (GIM) Symposium.

Watch other presentations from the 2011 General Internal Medicine (GIM) Symposium


"I took a pledge": Using role modeling and team accountability to create a culture of heightened awareness around hand hygiene

Hand hygiene is considered the most important strategy in preventing healthcare acquired infections (HCAIs). In recent years, the Ministry of Health and Long Term Care (MOHLTC) and University Health Network (UHN) have committed to improving hand hygiene by increasing access to hand rubs and publicly reporting hand hygiene compliance. However, frontline health care workers on General Internal Medicine (GIM) at Toronto General Hospital (TGH) unanimously state that there is room for improvement.

Learn more about the "I took a pledge" project

Atrial Fibrillation, Stroke and the Innovate AFIB Project

Watch Dante Morra's feature on Global News, where he speaks about atrial fibrillation, stroke and the goal of the CICC's Innovate AFIB Project.

To find out more information about the Innovate AFIB Project, read our White Paper or news release

Video is courtesy of Global News.

Clinical Message (co-developed by the CICC and QRS) wins Bronze Edison Award

Watch an interview with members of the project team at the 2012 Edison Awards.

CICC Beyond Words Project

This video is about a project of the Center for Innocation in Complex Care (CICC) to enhance patient navigation and transitions of care through visual communication. It was originally produced in response to the Reverse Innovation Challenge of the Ivey International Centre for Health Innovation.

The Hope Workshop

Learn about The Hope Workshop created by the CICC's very own actor and comedian, Robert Hawke. The workshop is a chance for people who have been affected by cancer to come together, tell their stories, share resources and laugh.